Privacy Policy

Information Collection:

1. We may collect personal information from you when you visit our website, make a purchase, or communicate with us. This information may include your name, email address, phone number, shipping address, billing address, and payment details.
2. We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data, through the use of cookies or similar technologies. This information is used to analyze trends, administer our website, and improve the overall user experience.

Use of Information:

We may use the information we collect for the following purposes:

• Processing and fulfilling your SPC flooring orders
• Communicating with you regarding your orders, inquiries, or customer support requests
• Sending you relevant product information, updates, or promotional offers with your consent
• Improving our products, services, and website based on your feedback and usage patterns
• Complying with legal obligations, resolving disputes, or enforcing our terms and policies

Information Sharing:

1. We may share your personal information with trusted third parties who assist us in operating our website, processing payments, fulfilling orders, or providing other services necessary to our business operations. These third parties are obligated to keep your information confidential and secure.
2. We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also disclose information to protect our rights, privacy, safety, or property, or that of our customers or the public.

Data Security:

1. We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include physical, technical, and administrative safeguards.
2. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. Please use caution and strong passwords when creating accounts or sharing personal information online.

Data Retention:

1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
2. If you wish to request the deletion of your personal information from our records, please contact us using the information provided at the end of this Privacy Policy. We will review and process your request in accordance with applicable laws.

Third-Party Websites:

Our website may contain links to third-party websites, products, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information to them.

Children's Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to remove the information from our records.

Your Rights:

1. You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain data processing activities. Please contact us using the information provided at the end of this Privacy Policy to exercise your rights.
2. We will respond to your requests in a timely manner and in accordance with applicable laws. Please note that certain information may be retained for legal or legitimate business purposes.

Changes to the Privacy Policy:

Contact Us: